Enterprise UX · Fintech & Complex SaaS

I design enterprise software for the people behind the business.

Credit engines, approval flows, core operational platforms, the tools your teams actually rely on every day.

By quickly mastering how a business domain really works, I turn backend complexity into software that feels obvious to use without losing sight of what the business actually needs.

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0yr

Enterprise UX across fintech & SaaS

Deloitte · Itaú · Bancolombia · Jack Henry

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GlobantDeloitteItaúBancolombiaJack HenryUniandes
Case Studies

Selected work

2019 — 2026
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DD/MM/YYYY – DD/MM/YYYY
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Skill name
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Manages scheduling
Global Skills Catalog, STAFFIT Global Skills
Talent acquisition strategy
Global Skills Catalog, STAFFIT Global Skills
Employee relations management
Global Skills
Manages resources; coaches and empowers team members to stretch their capabilities and ensures they have access to the right resources, within and across businesses and borders
Profinda
Manages resources; connects within and across businesses and borders to get access to the right resources and coaches team members to deliver high quality results and stakeholder value
Profinda
Applicant tracking systems (ATS)
Global Skills Catalog, STAFFIT Global Skills
HR metrics reporting in Power BI
Global Skills
Skill translation
Translated skills
Manages objectives; sets expectations and responsibilities for the team, and challenges them to raise the bar while providing support
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Global Skills Catalog, STAFFIT Global Skills Catalog
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FGHMA-112312-bol21
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Deloitte-certified vendor skills, Global Skills Catalog, STAFFIT Global Skills Catalog
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DELOITTE · 2024-26

Skill Management Ecosystem

A bi-directional mapping engine that replaced fragmented skill taxonomies with a single source of truth — cutting mapping time from days to minutes.

HR PlatformSystems DesignEnterprise
Agent
Log out
Credit products
Find every credit product for this business group and add new credit lines for each client.
Acceptance criteria
Indicative criteria
SME
Partners
Guarantor
Riverside Property Group
ID: 12.345.679-9
Operation No.
Operation type
Facility
Product
Status
Current MM$
Used MM$
Proposed MM$
1278348598
580
Installment loan
Active
272
265
295
1278348598
580
Credit card
Active
50
0
50
1278348598
New operation
580
Installment loan
Pending
295
0
295
1278348598
580
Credit line
Active
50
37
37
1278348598
580
Credit line
Active
26
26
26
Short term
322
265
345
Long term
171
94
113
Derivatives
22
0
22
LIMAX MM$
810
359
775
Ariel Grant
ID: 12.345.679-9
Operation No.
Operation type
Facility
Product
Status
Current MM$
Used MM$
Proposed MM$
1278348598
580
Installment loan
Active
272
265
295
Short term
322
265
345
Long term
171
94
113
Derivatives
22
0
22
LIMAX MM$
810
359
775
Group LIMAX MM$
868
417
833
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ITAU · 2023-24

Loan Approval Engine

A 5-stage modular workflow that cut 26 fragmented products to 7 core offerings and automated 90% of manual data entry.

Credit WorkflowBankingWorkflow Design
sign in / pay invoice / sell
3 SCREENS / MERCHANT POS
Payflow
Sign in
Enter your account details
Username
Password
Log in
Forgot your password?
Activate account
Payflow
Pay invoices
Enter your payment details
City
Business number
Payment reference or code
Look up invoice
Summary
Initial amount$182,400
Payment fee$1,400
Total value$183,800
Pay
Payflow
Business name
Enter the sale amount
$0
Tax value
$0
Tip value
$0
Sale summary
Base amount$73,900
Tax$4,700
Total$78,600
Select payment type
Card
QR code
FIG. 02 — PRODUCT MOCKUP

NETCOM · 2019-22

Merchant Payment Platform

Redesigned a merchant POS app around a speed-first checkout — eliminating the confusing flows and mid-sale restarts that cost merchants sales.

FintechMobile PaymentsUX Audit
How I Work

From messy reality to shipped system.

discover / architect / execute
3 STAGES / 12 DELIVERABLES
STEP.01
Discover
  • Heuristic evaluation
  • User interviews
  • UX audits
  • Benchmarking
Surfaced unnecessary steps in 92% of core workflows in a live Deloitte audit.
STEP.02
Architect
  • Site maps
  • State machines
  • Taxonomy standards
  • Role matrices
Consolidated 26 fragmented products into 7 core offerings via a 5-stage architecture at Itaú.
STEP.03
Execute
  • High-fi Figma
  • Dev handoffs
  • WCAG 2.1
  • Usability testing
Validated multi-million dollar fiduciary workflows through rigorous user testing at Bancolombia.
AI-AUGMENTED
An audit-to-prototype pipeline built for speed: Gemini-assisted analysis → functional Figma prototype → structured developer handoff — five core banking modules redesigned in days, not weeks, at Jack Henry.
This site runs on the same philosophy — designed and built end-to-end with Claude and Claude Code.
FIG. 01 — PROCESS FLOW